myShopping CC ("myShopping IT", "we", "us") designs, builds, and hosts custom software for South African businesses — including systems that process personal information and, in some cases, special personal information such as health records, on behalf of our clients. We take that responsibility seriously and this notice explains how we handle personal information, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
This policy covers two situations: (1) your visit to this website, and (2) where relevant, your use of a system we've built and host for one of our clients (for example, a practice management or admin system on a subdomain we operate).
Who we are
myShopping CC
Registration 2005/085986/23 · VAT 9139029160
13 Kremetart Street, Randpark Ridge, Randburg, South Africa
Information Officer contact: teboho@myshoppingit.co.za
What information we collect
On this marketing website, we collect very little automatically:
- Enquiries. If you contact us via WhatsApp or email, we retain that conversation — your name, number or email address, and whatever you tell us about your project — so we can respond and follow up.
- Cookie consent preference. Your Accept/Decline choice on the cookie banner is stored in your browser's local storage, not sent to our servers.
- Session cookies on client systems. If you log in to a system we host for a client (for example, an admin or client portal on a *.myshoppingit.co.za subdomain, or on a client's own domain), a session cookie keeps you signed in. This is strictly necessary for the system to function and cannot be disabled while remaining logged in.
- Standard server logs. Our hosting provider logs basic technical data (IP address, date/time, page requested) for security and diagnostics, in common with virtually all websites.
We do not run third-party advertising or tracking cookies (no Google AdSense, DoubleClick, or similar) on this website.
How we use it
We use the information above to respond to enquiries, scope and deliver projects, operate and secure the systems we host, and meet our own legal and accounting obligations. We do not sell, rent, or trade personal information, and we do not use it for purposes unrelated to why it was collected.
Where your data is processed
Website and system data is hosted with our South African hosting provider. Where a client system stores personal information (for example, patient or customer records within a practice management system we've built), that data remains within our hosting environment unless the client instructs otherwise, and is not transferred outside South Africa without the safeguards POPIA requires.
Cookies
A cookie is a small piece of data a website asks your browser to store, usually to remember who you are between page visits. When you first visit this site, you're asked to choose your preference across three categories — the same choice is available any time via "Manage preferences" in the cookie bar:
- Strictly necessary. Always active. Keeps you signed in to a system you're authorised to access, and remembers your cookie preference. The site cannot function without these.
- Analytics. Not currently used. No website analytics are running today; this category exists so your preference is already on record if we introduce them later.
- Marketing & advertising. Not currently used. We don't run ad campaigns, retargeting, or tracking pixels.
You can disable cookies in your browser settings, but doing so will prevent you from staying logged in to any client portal or admin system.
If we build and host a system for your business
Many of our clients operate in regulated or sensitive industries — healthcare being the most common. Where we process personal information on a client's behalf, we act as an Operator under POPIA, and the client remains the Responsible Party. In that relationship:
Our standing commitments
Zero-view support by default. We do not browse or export client records as a matter of course. Access for support purposes requires the client's written authorisation, is logged, and is time-limited.
Data portability. On termination of a hosting or support agreement, the client receives a full export of their data, and we securely delete our copies.
Verified migrations. When we move a client's existing records onto a new system, the migration is tested against a restored copy first, with a working rollback plan — not assumed to work on the first attempt.
Your rights under POPIA
Subject to any legal or contractual limitations, you have the right to:
- Be told what personal information of yours we hold, and why;
- Request a copy of that information;
- Ask us to correct information that is inaccurate, out of date, incomplete, or misleading;
- Ask us to delete or destroy information we no longer have a lawful basis to hold; and
- Object to the processing of your personal information on reasonable grounds.
To exercise any of these rights, email our Information Officer at teboho@myshoppingit.co.za. If your data is held within a client's system rather than by us directly, we may need to direct your request to that business, since they are the Responsible Party for that data.
Complaints
If you believe we have not handled your personal information in line with POPIA, please contact us first so we can try to resolve it directly. You are also entitled to lodge a complaint with South Africa's regulator:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
General enquiries: enquiries@inforegulator.org.za
Complaints: complaints.IR@justice.gov.za
Website: www.inforegulator.org.za
Links to other websites
Our website and the systems we build may link to third-party sites (for example, WhatsApp, or a client's own domain). This policy only covers myShopping IT — once you leave our site, that destination's own privacy policy applies.
Changes to this policy
We may update this policy as our services, technology, or the law changes. The "last updated" date at the top of this page reflects the most recent revision. Material changes affecting how we handle your personal information will be communicated to affected clients directly.
Contact us
Questions about this policy or how we handle personal information can be sent to teboho@myshoppingit.co.za or via WhatsApp.